Resistance is a normal reaction to change, but it can be planned for and managed. Because resistance is unavoidable, it is important to listen to people’s concerns and needs in order to address them. Resistance to new technology such as Collibra can harm implementation, so it is important to face this head on. Resistance occurs because people are comfortable with…
Supporting adoption of Collibra — or any new technology — with measurement, means identifying and counting what really matters to the implementation stakeholders. There are different metrics that can work together to communicate expectations, value and progress. These include impact metrics and progress metrics. In order to effectively leverage these metrics, it is important to identify what matters to the…
If your organization has invested in Collibra to enable data governance and metadata management, training is going to be a key success factor for user adoption. Assess Training Needs Learning is a process, and it is most effective when training is tailored to those receiving it. Meaningful training provides people with information they need to know in a way that…
Organizations thrive when effective communication is prioritized. Open, honest communication with stakeholders facilitates a better understanding of a new technology’s requirements and challenges. Communication is the primary means of sharing information with stakeholders about an implementation. Sharing expectations about how processes may change is essential to reinforcing new processes. If your organization plans to implement the Collibra data intelligence solution,…
Adoption is the use of a new technology. Engagement is the amount of involvement with a technology. This small semantic difference is the key to unlocking the full potential of new applications. Some applications will have inherently higher engagement than others. For example, a frontline healthcare worker will have a high level of engagement with an electronic medical record because…
Today, teams around the world are using advanced technology to engage in significant efforts to better understand their customers and improve relationships. This enables teams to improve their overall customer experience across multiple touchpoints and, thereby, increase customer retention. Maintaining a solid customer base can help organizations to steadily grow their business, drive efficiencies and attain better business to improve…
Adoption of any new technology requires change, and while change can be difficult, it doesn’t have to be. Successful implementation of a technology like Collibra requires the adoption of users who may need support to do so. This is where change management comes in, and can help people adjust to thinking differently about how information is used. Change management not…
In our experience, we know that people will support what they help create. In order to drive Collibra adoption in the best way possible, stakeholders must be involved with decision-making throughout the implementation – which means stakeholders need to be engaged before implementation starts. The true value of Collibra is actualized when it is used regularly by people in the…
“What’s in it for me?” The answer to this question not only helps to determine the value case for your organization’s initial driver for purchasing Collibra, but it can also be essential to increasing usage and adoption while reinforcing the ongoing value of making the change. Understanding what is valuable Focusing on the value case involves several steps to understand…
If your organization has invested in Collibra to enable data governance and metadata management, you’re one step closer to expediting speed to insight and making data intelligence meaningful. While the tool itself is powerful, its real value is actualized when people choose to use it to do their work more efficiently and effectively. This choice is adoption — and adoption…