Four Ways a Customer MDM Hub Can Add Value

Today, teams around the world are using advanced technology to engage in significant efforts to better understand their customers and improve relationships. This enables teams to improve their overall customer experience across multiple touchpoints and, thereby, increase customer retention. Maintaining a solid customer base can help organizations to steadily grow their business, drive efficiencies and attain better business to improve…

Data Governance and MDM Address Customer Data Issues [Case Study]

Establishing a Data Governance program can be a challenge for any large company. Schneider Electric, a global specialist in energy management and automation, was no exception. With offices throughout the U.S., Europe and Asia and a long history of acquisitions, Schneider Electric was faced with customer data issues that were having a measurable impact on its business operations. Schneider Electric…

MDM and The Artist Formerly Known as Prince

On April 21, Malcolm Chisholm tweeted “Very sad to see the passing of #Prince — a real genius. Here is my tribute to him as an examplar of #MDM.” The post Malcolm referred to was originally written in January 2008 and is reposted here with permission from information-management.com.